Class Booking, Waitlist & Cancellation Policy

At Pole Paradise Dance Studio, we value everyone’s time and want to ensure all students have a fair chance to enjoy class. Please review our updated policies below.

Class Booking

• All class bookings close 1 hour and 30 minutes before the class start time.

• If you would like to join last-minute, email us at poleparadisestudios@gmail.com to check for availability.

• Your spot is not guaranteed until full payment is received.

Waitlist Policy

• If a class is full, you may join the waitlist through our booking system.

• If a spot opens, you will be automatically notified and added to the class once confirmed.

• If you no longer wish to remain on the waitlist, please remove yourself so others may join.

Reschedules & Cancellations

• Cancellations must be made at least 4 hours prior to class start time.

• Each student receives one complimentary reschedule per booking, if requested at least 4 hours before class starts.

• Any additional changes after the complimentary reschedule will require booking a new class at full price.

• If you arrive more than 10 minutes late, your spot may be forfeited with no refund or reschedule.

Cancellations, Credits & Refunds

• All sales are final.

• All class packs are non-refundable and non-transferable.

• No refunds, credits, or transfers will be issued for cancellations, missed classes, late arrivals, or no-shows.

• Classes and class packs cannot be shared.

• If a credit is issued at studio discretion, it will be valid for 30 days from the date it is granted.

Studio Policies & Reminders

• Pole Paradise Dance Studio may cancel or reschedule a class due to low enrollment, instructor availability, or unforeseen circumstances. If this happens, you will be offered a reschedule option.

• Please check your email for booking confirmations and class updates.